FAQ

Kuaimiao Accelerator provides detailed router configuration tutorials, supporting popular router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The setup steps typically include: 1) Logging into the router management interface; 2) Navigating to the acceleration client settings; 3) Importing the configuration file provided by Kuaimiao Accelerator; 4) Entering your Kuaimiao Accelerator account credentials. Once configured, all devices connected to that router's Wi-Fi will automatically receive accelerator protection without needing to install clients on each device.

Yes, Kuaimiao Accelerator is specifically optimized for streaming connection performance. Our high-speed nodes can smoothly play 4K ultra-high-definition video content. Kuaimiao Accelerator regularly updates our server IP pool to ensure a stable streaming access experience. However, note that Kuaimiao Accelerator does not encourage users to violate any streaming platform's terms of service.

Thanks to the efficient design of the WireGuard protocol, Kuaimiao Accelerator has minimal impact on internet speed. In most cases, the speed loss is less than 5-10% of the original bandwidth. In some instances, if your ISP throttles certain traffic (like video streaming or P2P), using Kuaimiao Accelerator may improve your speed by preventing deep packet inspection (DPI) and traffic identification from your ISP.

Yes, the Lightning Version of Kuaimiao Accelerator supports up to 6 devices connected simultaneously, while the Premium Version supports up to 10 devices. This means you can use accelerator protection simultaneously on devices like your phone, computer, tablet, and smart TV without additional charges. For protecting more devices, we recommend configuring Kuaimiao Accelerator on a router, which can protect all family devices with a single setup.

Public Wi-Fi is a high-risk scenario for hackers to steal data. Once connected to Kuaimiao Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it impossible for anyone on the same Wi-Fi network to read your data, even during man-in-the-middle attacks or sniffing. Kuaimiao Accelerator also provides an automatic connection feature: when an unsafe Wi-Fi network is detected, it automatically activates accelerator protection.

Yes, Kuaimiao Accelerator's no-logs policy has been independently audited by the internationally recognized security auditing agency Cure53. The audit team conducted a comprehensive review of Kuaimiao Accelerator's server infrastructure, codebase, and operational processes, confirming that Kuaimiao Accelerator does not log any identifiable user data. The complete audit report is publicly available on Kuaimiao Accelerator's official website.

Yes, Kuaimiao Accelerator provides a native Linux command-line client, supporting mainstream distributions like Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories, as well as manual installation of .deb or .rpm packages. The Linux client supports all core features including the WireGuard protocol, split routing, and the Kill Switch.

Yes, the Premium Version of Kuaimiao Accelerator includes a dedicated static IP address. Static IPs are especially useful for scenarios such as remote access to a corporate network or NAS, running online services that require a fixed IP, and avoiding verification challenges triggered by frequently changing IP addresses. The static IP is allocated solely to you and is not shared with other users.

Kuaimiao Accelerator has built-in comprehensive leak protection mechanisms: DNS leak protection ensures that all DNS queries are resolved through the encrypted connection; WebRTC leak protection prevents browsers from exposing your true IP via the WebRTC interface; and IPv6 leak protection ensures that IPv6 traffic is also protected. You can use the built-in leak testing tool in the Kuaimiao Accelerator client or visit third-party testing sites to verify your protection status.

Kuaimiao Accelerator's proprietary obfuscation protocol can disguise accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) technology. In heavily restricted network environments, Kuaimiao Accelerator's obfuscation mode can help users break through blocks, restoring access to the free internet. However, note that Kuaimiao Accelerator advocates responsible accelerator use, adhering to local laws and regulations.

Kuaimiao Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payment can provide additional anonymity. All payment channels are processed through PCI DSS-certified secure gateways, ensuring the security of your payment information.

Kuaimiao Accelerator has deployed over 3000 servers in more than 80 countries and regions around the world. Major coverage areas include: North America (over 30 cities in the US, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).

Yes, Kuaimiao Accelerator provides extensions for Chrome and Firefox. The browser extension runs lightweight, encrypting only the traffic within the browser (not affecting other applications). It is particularly suited for scenarios where quick IP switching is necessary, such as cross-border shopping comparisons. The browser extension also includes WebRTC leak protection and ad-blocking functionality.

Kuaimiao Accelerator offers multiple customer service channels: 1) 24/7 live chat—visit Kuaimiao Accelerator's official website to chat with customer service in real-time, with an average response time of no more than 2 minutes; 2) Email support—send an email to support@vpnjs.net, and you'll typically receive a reply within 24 hours; 3) Help center—contains hundreds of detailed tutorials and troubleshooting guides. Our customer support team is available in both Chinese and English.

Kuaimiao Accelerator's Lightning and Premium Versions come with built-in ad-blocking and protection against malicious websites. This feature operates at the DNS level, maintaining a blacklist of over 1 million rules, blocking the loading of ad trackers, malicious domain names, and phishing sites at the DNS resolution stage. This method is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network layer.